Terms of service

OVERVIEW

This website is operated by Vita Vera. The terms "we," "us," and "our" on this website refer to Vita Vera. Vita Vera provides you with this website, including all information, tools, and services available on it, subject to your acceptance of all the terms, conditions, policies, and notices stated in this document.

By visiting our website and/or purchasing a product or service, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the website, including but not limited to visitors, merchants, customers, vendors, and content providers.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If this agreement is considered an offer, acceptance is expressly limited to these Terms.

These Terms also apply to any new features or tools added to the current store. You can review the most up-to-date version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence, or that you have given your consent for any minor dependents to use this website.

You may not use our products for any illegal or unauthorized purposes, and you may not violate any laws in your jurisdiction while using our services (including but not limited to copyright laws).

You must not transmit viruses, worms, or any other malicious code.

Any violation of these Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card data) may be transferred unencrypted across various networks and may involve changes to conform to technical requirements of connecting networks or devices. Credit card data is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or website without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this website is not accurate, complete, or current. The content provided is for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. You use the content on this website at your own risk.

This website may contain historical information, which is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information.

You agree that it is your responsibility to monitor changes to our website.


SECTION 4 – CHANGES TO SERVICES AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time, without notice.

We shall not be liable to you or any third party for any price change, modification, suspension, or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through our website and may be available in limited quantities. Returns or exchanges are subject to our Return Policy: [LINK TO RETURN POLICY].

We have made every effort to display the colors and images of our products as accurately as possible in our store. However, we cannot guarantee that your monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction.

We do not guarantee that the quality of any product, service, information, or other material you purchase or obtain will meet your expectations.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and payment details in case of any changes.

For more information, please review our Return Policy: [LINK TO RETURN POLICY].


SECTION 7 – THIRD-PARTY TOOLS

We may provide you with access to third-party tools that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions and without any endorsement.

We shall have no liability for any issues arising from or related to your use of optional third-party tools.

Your use of any third-party tools available through the website is at your own risk and discretion. You should ensure that you are familiar with and agree to the terms of any tools provided by third-party providers.

We may also introduce new services and/or features on our website in the future, including new tools and resources. These new features and/or services shall also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party websites, and we do not warrant or assume any liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

Please carefully review the policies and practices of third parties before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.



SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit materials at our request (e.g., contest entries) or voluntarily send us creative ideas, suggestions, proposals, or other materials—whether online, via email, postal mail, or otherwise (collectively referred to as "Comments")—you agree that we may, at any time, edit, copy, publish, distribute, translate, and use them in any medium without restriction.

We are not obligated to:

  • Treat comments as confidential.
  • Provide compensation for comments.
  • Respond to comments.

We reserve the right to remove any content that we deem, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.

You agree that your comments will not violate the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal rights. Additionally, you agree not to post misleading, abusive, or illegal content or distribute malicious software.

You are solely responsible for your own comments. We assume no liability for any content posted by you or any third party.


SECTION 10 – PERSONAL DATA

Your submission of personal data through the store is governed by our Privacy Policy, which you can view here: [LINK TO PRIVACY POLICY].


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website or services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability.

We reserve the right to:

  • Correct errors, inaccuracies, or omissions at any time without prior notice.
  • Update or cancel orders if any information in our service or on any related website is found to be incorrect (including after an order has been placed).

We are not obligated to update information unless required by law.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are prohibited from using this website or its content for the following purposes:

  • (a) For unlawful purposes.
  • (b) To solicit others to commit unlawful acts.
  • (c) To violate any international, national, or local regulations or laws.
  • (d) To infringe upon intellectual property rights or the rights of others.
  • (e) To harass, abuse, insult, discriminate, or threaten.
  • (f) To spread false or misleading information.
  • (g) To upload or transmit viruses or other malicious code.
  • (h) To collect or track personal data of others.
  • (i) To engage in spam, phishing, fraud, or similar activities.
  • (j) For obscene or immoral purposes.
  • (k) To bypass or interfere with security features of our website or other connected platforms.

We reserve the right to terminate your access to our services if you violate any of these prohibitions.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted, timely, secure, or error-free.

You explicitly agree that your use of the service—or your inability to use it—is at your own risk.

Vita Vera, as well as our directors, employees, partners, suppliers, or service providers, shall not be liable for any direct, indirect, incidental, or consequential damages—including but not limited to loss of profits, data loss, or business interruptions—arising from your use of our service or products.

This applies regardless of whether the claim is based on contract, negligence, or any other legal theory.

Since some countries or jurisdictions do not allow the exclusion or limitation of liability for consequential damages, our liability in such areas is limited to the extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Vita Vera, as well as our subsidiaries, partners, officers, directors, employees, and suppliers, from any claims or demands made by third parties (including reasonable legal fees) due to or arising from:

  • Your violation of these Terms of Service.
  • Your infringement of the rights of any third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to the termination date shall survive termination of this agreement.

These Terms remain in effect until terminated by either you or us.

You may terminate this agreement at any time by discontinuing use of our services and informing us.

If you violate these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the termination date.


SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, along with any policies or operational rules posted on this website, constitute the entire agreement between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Slovenia.


SECTION 19 – CHANGES TO THE TERMS OF SERVICE

The most current version of these Terms of Service is available on this page at any time.

We reserve the right to modify or replace any part of these Terms at our sole discretion by posting updates on our website.

It is your responsibility to regularly review these Terms.

Your continued use of or access to our website after changes are posted constitutes your acceptance of those changes.


SECTION 20 – CONTACT INFORMATION

For questions about the Terms of Service, you may contact us at:

📧 Email: info@vitavera.si
📞 Phone: +386 80 30 25